SHIPPING

Free shipping for NSW, VIC and QLD.

$15 Flat Rate fee for all other states and territories.

We are able to accept orders for international delivery however, courier costs are at your expense, contact info@mocho.com.au for information.

RETURNS

If you do need to return the item(s) purchased (change of mind, wrong size) you need to understand the steps below in order to arrange a refund or exchange. You will pay postage.

  1.     Contact MochO Pty Ltd at info@mocho.com.au
  2.     This contact must be made within 3 days of receipt of goods.
  3.     The item(s) need to be received by MochO Pty Ltd to be eligible for refund or exchange within 14 days of this contact.
  4.     The item(s) also need to be in the original packaging, unwashed, unused and have the swing tag attached.
  5.     Goods must be able to be deemed resaleable by MochO Pty Ltd.

MochO Pty Ltd does not offer refunds on goods that have been evidenced as “delivered” by our courier company, yet the customer (you) declares they have not been delivered.