SHIPPING

$15 Flat Rate fee for all other states and territories in USA.

We are able to accept orders for international delivery however.  $75AUD Europe, USA and Canada

RETURNS

If you do need to return the item(s) purchased (change of mind, wrong size) you need to understand the steps below in order to arrange a refund or exchange. You will pay postage.

  1.     Contact MochO Pty Ltd at emma@mocho.com.au
  2.     This contact must be made within 14 days of receipt of goods.
  3.     The item(s) need to be received by MochO Pty Ltd to be eligible for refund or exchange within 28 days of this contact.
  4.     The item(s) also need to be in the original packaging, unwashed, unused and have the swing tag attached.
  5.     Goods must be able to be deemed resaleable by MochO Pty Ltd.

MochO Pty Ltd does not offer refunds on goods that have been evidenced as “delivered” by our courier company, yet the customer (you) declares they have not been delivered.